RETURNS AND EXCHANGES
Clothing can be returned within 14 days of the item being sent out. The item must be unworn and unwashed. When the item is received it will be checked and if it is in returnable condition a full refund will be processed in the original form of payment.
Please send items to:
Sophie and Lu-Customer Service
P.O. Box 622
Wildomar, CA 92595
SALE ITEMS ARE FINAL SALE. NO EXEMPTIONS WILL BE MADE.
If clothing is returned after the 14 days or not in returnable condition the item will be sent back and no refund will be granted.
Exchanges can be made within 30 days of clothing being sent out. Please email us at firstname.lastname@example.org in order to ensure that the size is available. Once the item is received, the new item will be sent out. All exchanges must also be in returnable condition with no sign of wear or use.
For any questions, please do no hesitate to contact us at: email@example.com